Privacy Policy

Broker.Page ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data, especially concerning online payments made through Razorpay.

1. Information We Collect

• 1.1 Personal Information Provided by You

  • Full Name
  • Mobile Number
  • Email Address
  • Location/Address
  • PAN or GST details (if applicable)
  • Payment details (processed securely via Razorpay)

• 1.2 Automatically Collected Information

  • IP Address
  • Browser and Device Information
  • Cookies and Tracking Data

We do not store your credit/debit card details. All transactions are processed securely via Razorpay, which complies with PCI-DSS standards for secure payment handling.

2. How We Use Your Information

• To facilitate your broker verification and platform registration.
• To process payments securely via Razorpay.
• To send transactional emails, invoices, and updates regarding your account.
• To prevent fraud, ensure compliance, and enhance platform security.
• To improve user experience and personalize services.
• Photos & videos of offices of brokers (outside & inside) are used for profile pages and internal verification.
• Photos of brokers are also used on their respective pages and stored for verification purposes.

3. Payment Processing & Security

• We use Razorpay as our payment gateway provider.
• All transactions are encrypted using SSL (Secure Socket Layer) technology.
• Broker.Page does not store sensitive payment information such as card numbers, CVVs, or UPI PINs.
• Razorpay may collect your payment method details per their privacy policy and terms of service.
• For more details, refer to the official Razorpay Privacy Policy.

4. Data Sharing & Third-Party Services

• We do not sell or rent your personal information.
• We may share data in the following cases:
• With Razorpay – For secure payment processing.
• With Legal Authorities – When required by law, or for fraud prevention.
• With Service Providers – For operations, customer support, and analytics (under confidentiality agreements).

5. Refund & Cancellation Policy

• All fees paid on Broker.Page are non-refundable.
• Payment does not guarantee verification, which is subject to internal approval.
• In case of fraudulent transactions, contact us at info@broker.page within 48 hours for resolution.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the data we store about you.

For any data-related requests, email us at info@broker.page.

7. Data Security

• SSL encryption for all sensitive transactions.
• Restricted access to personal data.
• Regular security audits to prevent breaches.

While we take strong measures to secure your data, no online transaction is 100% secure. Please take necessary precautions when sharing sensitive information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our platform implies acceptance of the revised terms.