Privacy Policy

Broker.Page ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data, especially concerning online payments made through Razorpay.

This Privacy Policy applies to brokers registering on the Platform, users searching broker profiles, visitors accessing the website, and individuals interacting with Broker.Page through website forms, WhatsApp communication, or social media channels.

1. Information We Collect

• 1.1 Personal Information Provided by You

  • Full Name
  • Mobile Number
  • Email Address
  • Office Address
  • Residence Colony
  • Education Details and Proof of Education (for verification purposes)
  • PAN or GST details (for firm/company verification, where applicable)
  • Photographs of brokers
  • Photographs and videos of broker offices (interior and exterior), collected for verification purposes
  • Payment details (processed securely via Razorpay)

• 1.2 Automatically Collected Information

  • IP Address
  • Browser and Device Information
  • Cookies and Tracking Data

Broker.Page does not store sensitive financial credentials such as card numbers, CVVs, or UPI PINs. All transactions are processed securely via Razorpay, which complies with PCI-DSS standards for secure payment handling.

2. Cookies

We use cookies and similar technologies to improve website functionality, analyse traffic, and enhance user experience. Users may disable cookies through their browser settings; however, certain features of the website may not function properly without them.

3. Public Profile Information

• Brokers registering on Broker.Page understand and agree that certain information provided during registration — including name, firm name, office address, residence colony, professional background, and profile photographs — may be displayed publicly as part of their profile listing.
• Supporting documents submitted for verification (such as identity proofs or internal verification materials) are not publicly displayed and are used only for internal review purposes.

4. Data Retention

Broker.Page retains personal information for as long as the account remains active and for a reasonable period thereafter for legal, accounting, and compliance purposes. Verification documents may be retained for internal records and compliance obligations. Users may request account deactivation, subject to legal retention requirements.

5. How We Use Your Information

• To facilitate broker verification and platform registration.
• To process payments securely via Razorpay.
• To send transactional emails, invoices, and account-related updates.
• To prevent fraud, ensure compliance, and enhance platform security.
• To improve user experience and platform functionality.
• To display broker photographs and office photographs (interior and exterior) on respective profile pages.
• To store and review broker photographs and office media for verification purposes.
• To verify firm or company identity, including validation of PAN or GST details where applicable.
• To conduct internal verification processes, including physical verification of the declared office address to confirm the operational presence of the broker.

6. Payment Processing & Security

• We use Razorpay as our payment gateway provider.
• All transactions are encrypted using SSL (Secure Socket Layer) technology.
• Broker.Page does not store sensitive payment information such as card numbers, CVVs, or UPI PINs.
• Razorpay may collect your payment method details per their privacy policy and terms of service.
• For more details, refer to the official Razorpay Privacy Policy.

7. Data Sharing & Third-Party Services

• We do not sell or rent your personal information.
• We may share data in the following cases:
  • With Razorpay – For secure payment processing.
  • With Legal Authorities – When required by law, or for fraud prevention.
  • With Service Providers – For operations, customer support, and analytics (under confidentiality agreements).
• Some third-party service providers may store or process data on servers located outside India. Broker.Page ensures that reasonable safeguards are in place to protect such data.

8. Informational Content

Broker.Page may share property-related updates, market information, or third-party content through its website, WhatsApp, or social media platforms. Such content is shared for informational purposes only and may be sourced from publicly available materials or third parties.

9. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the data we store about you.

For any data-related requests, email us at brokerpage9@gmail.com.

10. Data Security

• SSL encryption for all sensitive transactions.
• Restricted access to personal data.
• Regular security audits to prevent breaches.

While we take strong measures to secure your data, no online transaction is 100% secure. Please take necessary precautions when sharing sensitive information.

11. Grievance Officer / Contact

For any privacy concerns or data-related complaints, please contact:

Email: brokerpage9@gmail.com

We aim to respond within a reasonable time frame.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our platform implies acceptance of the revised terms.